RODO
Information
We would like to inform you that METRUM CRYOFLEX S.A., with its registered office at ul. Zielna 29, 05-082 Stare Babice, as the Controller of your personal data, processes information from public and generally available sources (including the Internet) as well as from its own records. Some of this information may qualify as personal data under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (the "General Data Protection Regulation" or "GDPR").
Accordingly, in line with applicable data protection law — in particular the GDPR — and in order to guarantee data subjects the exercise of their rights, the data controller is required to provide the information specified in Articles 13 or 14 GDPR regarding the processing of personal data.
In view of the above, we would like to inform you that:
- The Controller of your personal data under the GDPR is METRUM CRYOFLEX S.A., based in Blizne Łaszczyńskiego, ul. Zielna 29, 05-082 Stare Babice, entered in the register of entrepreneurs kept by the District Court for the capital city of Warsaw, 14th Commercial Division of the National Court Register, under KRS no. 0001213415, NIP (Tax ID): 5272320862.
- You can contact the Controller by phone at +48 22 3313750 or +48 22 3313830, by email at rodo@metrum.com.pl, or by mail at: ul. Kolejowa 16A, 05-092 Łomianki.
- Your personal data is or may be processed by the Controller for the following purposes:
- Taking steps prior to concluding, concluding, and performing a contract with you, including handling any complaints related to the services provided — legal basis: necessity for the performance of a contract (Art. 6(1)(b) GDPR);
- Potential securing and pursuit of claims — legal basis: the Controller's legitimate interest (Art. 6(1)(f) GDPR), namely ensuring payment security and the performance of the parties' obligations;
- Adding new business partners to customer databases and records — legal basis: the Controller's legitimate interest (Art. 6(1)(f) GDPR), namely ensuring efficient organization and maintaining cooperation;
- Proper execution of commercial agreements regarding payments, whether by traditional bank transfer or via payment gateways (ING imoje, PayU, Polcard) — personal data (name, address, phone number, email address) processed as part of recorded bank statements and payment-gateway reports — legal basis: the Controller's legitimate interest (Art. 6(1)(b) and (f) GDPR), namely ensuring efficient organization and maintaining cooperation;
- Marketing purposes — legal basis: the Controller's legitimate interest (Art. 6(1)(f) GDPR), through direct marketing of its products and services. Marketing will be carried out in particular by adding you to customer databases, sending requested information and marketing offers to the email address provided, and presenting them by phone.
- address provided, and presenting them by phone. Your personal data may be shared with entities processing personal data on the Controller's behalf: IT service providers, banks, postal and courier service providers, entities providing legal and accounting services to the Controller, advertising and promotional agencies, and sole traders in an ongoing service relationship with the Controller.
- Your personal data will be processed for:
- As long as the Controller's legitimate interest persists, unless you object to processing for marketing purposes;
- As long as necessary to perform the contract, until claims arising from it become time-barred, and for the retention period of related financial/accounting documents (if a contract was concluded);
- For the period specified in the Act on Medical Devices.
- You have the right to request from the Controller access to your personal data, its rectification, erasure, or restriction of processing, and the right to data portability.
- To the extent processing is carried out for marketing purposes, you may object to such processing at any time.
- You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).
- Providing personal data is voluntary, but required to receive marketing materials and to conclude and perform a contract.
- The Controller does not make automated decisions, including profiling.
Cookie Policy
The website collects information via cookies — session, persistent, and third-party. Cookies are IT data stored on users' end devices, used for browsing websites; in particular, text files containing the name of the website they come from, their storage period on the end device, and a unique number.
Cookie collection supports the proper provision of services on the website and serves statistical purposes. The website does not automatically collect any information except that contained in cookies. Cookies are intended for use in browsing the site. The Operator uses these files to:
- enable logging in and maintaining the user's session across each subsequent page of the site;
- tailor website content to individual user preferences — in particular, these files recognize the user's device in order to display the page according to their preferences;
- create anonymous statistics, without the ability to identify the user.
Users can define the scope of cookie access to their device in their browser settings.
The Operator notes that changing browser settings may prevent the websites from functioning correctly.

